At Terravé Home, we believe your home should be a reflection of you, filled with pieces that bring you joy and comfort. We stand behind the quality of our cushions, throws, and rugs, and want you to be completely happy with your purchase. If for any reason you're not thrilled with your Terravé Home item, we're here to help. Our aim is to make the return process as simple and stress-free as possible, ensuring your satisfaction every step of the way. We see this as an opportunity to learn and grow, and to further refine our products to perfectly meet your needs.

While each Terravé Home piece is made to order just for you, making returns difficult, we understand that sometimes things don't work out. If you're not completely satisfied, please contact us at contact@terravehome.com within 30 days of receiving your order. To be eligible for a return, the item must be in its original condition. To initiate a return, please email us with your order number and reason for return. Once your return is approved, you'll be responsible for shipping the item back to us. Please note that return shipping costs are the responsibility of the customer. Upon receiving your returned item, we will process your refund.